Getting Error "Error in agilePLM4, message: Error saving SolidWorks model" When Saving An Assembly to Agile And Creating a Viewable (PDF) (Doc ID 2809491.1)

Last updated on APRIL 05, 2023

Applies to:

Symptoms

When trying to save a SolidWorks Assembly to Agile PLM, using xPLM MCAD connector the following error occurs. Note that this error happens when the Preference in "Viewable Creation" for "Drawings" is set to "Enabled" and Formats is "PDF". If this is not enabled, the Save will work.

Error :

"Error in agilePLM4, message: Error saving SolidWorks model"

Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1- Open assembly in SolidWorks 2020
2- Using the Agile Connector, select "Tools-Agile-Save with Drawings"
3- In Preferences, Viewable Creation, Drawings, select "Enabled", Formats select "PDF"
4- Select Continue
5- Error : "Error in agilePLM4, message: Error saving SolidWorks model" shows up.

Cause

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