Billing Error For Some Accounts PIN_ERR_STORAGE (Doc ID 2810815.1)

Last updated on JUNE 28, 2024

Applies to:

Symptoms

While preforming July Month billing in BRM 12 PS3 around 4K accounts got failed due to PIN_ERR_STORAGE, while debugging those accounts are having 300 to 400 payments each in a bill cycle those are big accounts.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create account, service activation
2. Try purchasing same addon with payment for 360 times
3. Move PVT to BDOM[Billing Day of Month] and try billing


NOTE: column size: EVENT_POID_LIST changed to 32000 in item_t table by refering KM NOTE "ITEM_T.EVENT_POID_LIST Columns Size Exceed Error While Migrating The Event Item Transfer List (Doc ID 2475011.1)"

Cause

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