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Outbound Call From CCB Cannot Reach Target (Doc ID 2811867.1)

Last updated on OCTOBER 26, 2022

Applies to:

Oracle Utilities Customer Care and Billing - Version and later
Information in this document applies to any platform.


While trying to send outbound call from CC&B (Address Validation under Premise), we are getting the following errors:

Problems invoking sender : PKIX path building failed: unable to find valid certification path to requested target.

This happens after installing custom keystores. When using demo certs, no issues encountered.


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