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Outbound Call From CCB Cannot Reach Target (Doc ID 2811867.1)

Last updated on MAY 29, 2024

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.8.0.0.0 and later
Information in this document applies to any platform.

Goal

While trying to send outbound call from CC&B (Address Validation under Premise), we are getting the following errors:

Problems invoking sender : javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target.

This happens after installing custom keystores. When using demo certs, no issues encountered.
 

Solution

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In this Document
Goal
Solution
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