My Oracle Support Banner

Outbound Call From CCB Cannot Reach Target (Doc ID 2811867.1)

Last updated on OCTOBER 06, 2021

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.8.0.0.0 and later
Information in this document applies to any platform.

Goal

While trying to send outbound call from CC&B (Address Validation under Premise), we are getting the following errors:

Problems invoking sender : javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target.

This happens after installing custom keystores. When using demo certs, no issues encountered.
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.