My Oracle Support Banner

DIAMETER_UNABLE_TO_COMPLY(5012) Is Returned for the First Usage in a Day (Doc ID 2811958.1)

Last updated on OCTOBER 11, 2021

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 12.0.0.3.0 and later
Information in this document applies to any platform.

Symptoms

In the current scenario it was observed that the first Usage-Update request for a customer in a day, is failing with DIAMETER_UNABLE_TO_COMPLY(5012).
Then, all the subsequent updates are working fine.

These are the error message from the ecs logs:

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.