Currently Unable to Import PLM4P User (Doc ID 2812714.1)

Last updated on JULY 24, 2022

Applies to:

Symptoms

ACTUAL BEHAVIOR

Unable to import Product Lifecycle Management for Process (PLM4P) user

EXPECTED BEHAVIOR

Should be able to import user

STEPS

The issue can be reproduced at will with the following steps:
1.Navigate to UGM module in QA Export environment
2.Navigate to Export in UGM
3.Under 'Users to Export' select 'Add New'
4.Search and select the effected PLM4P user, hit done and select Export.
5.Open Prod Import environment and navigate to UGM module
6.Navigate to Import in UGM
7.Under 'Import Users and Groups' Select user export token/file
8.Once done, select 'Import'

Cause

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