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Entering A Too Long Value In Activity Comments Creates An Inescapable Pop Up Window (Doc ID 2813952.1)

Last updated on OCTOBER 21, 2021

Applies to:

Oracle Utilities Customer to Meter Base - Version 2.7.0.3.0 and later
Oracle Utilities Customer Care and Billing - Version 2.7.0.3.0 and later
Oracle Utilities Framework - Version 4.4.0.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.7.0.3.0 version, Framework

Entering a too long value in Activity Comments creates an inescapable pop up window

When creating an Activity in C2M, entering a text value that is too long into the Comments field will trigger a pop up error that "The value you entered is too long. Please make it shorter."
This pop up cannot be closed once triggered, and thus all information entered to create the Activity will be lost, and a new session of C2M will have to be opened.

ERROR
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Cause

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In this Document
Symptoms
Cause
Solution
References


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