My Oracle Support Banner

Receiving 500 Server Error on Argus Login - Microsoft VBScript Runtime Error '800a01f4' (Doc ID 2817164.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 8.2.2 and later
Information in this document applies to any platform.

Goal

500 Server Error on Argus login and unable to use the application .

Environment has two web servers and the 500 Server Error is seen on both.

Error message is seen on the Webservers:

Microsoft VBScript Runtime Error '800a01f4'
Variable is undefined:'sErrorMsg'
/Include/CommonSvrFun_inc.asp. line 505

 

 

This message is only seen as soon as the login is completed per screenshot below:



 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.