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ESM Services Are Processing Duplicate Records In Safetyreport Table (Doc ID 2820124.1)

Last updated on DECEMBER 04, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 8.1.2 and later
Information in this document applies to any platform.

Symptoms

User received an E2b file (.xml) which was accepted by user with two different dates. As a result two cases were created when there should have been only one case created.

 



Why did the ESM service process the same file twice instead of rejecting the duplicate?

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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