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Allocation History Screen Fails To Load With Spinning Hourglass in PFT 8.1 (Doc ID 2825446.1)

Last updated on APRIL 24, 2023

Applies to:

Oracle Financial Services Profitability Management - Version 8.1.1 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)
Oracle Financial Services Profitability Management (PFT)

Symptoms

When attempting to open the Allocation History screen, the screen hangs with a spinning hourglass and never loads.  The Allocation History screen does not appear.



Additionally, the following errors exist in the Websphere SystemOut.log:

[11/9/21 15:52:54:899 AST] 000000d9 SystemOut O 15:52:54.899 [WebContainer : 4] DEBUG PFT - Inside getXmldata in ClsXmlUtil:::
[11/9/21 15:52:54:903 AST] 000000d9 SystemOut O 15:52:54.903 [WebContainer : 4] DEBUG PFT - Path of file-->::/was/wasprofiles/profiles/<ProfileName>/installedApps/<App>/<app>.ear/<app>.war/WEB-INF/props/pfttransactions.xml
[11/9/21 15:52:54:903 AST] 000000d9 SystemOut O 15:52:54.903 [WebContainer : 4] DEBUG PFT - errorss in xml file/was/wasprofiles/profiles/<ProfileName>/installedApps/<App>/<app>.ear/<app>.war/WEB-INF/props/pfttransactions.xml (No such file or directory)

and

[11/9/21 15:52:54:923 AST] 000000d9 webapp E com.ibm.ws.webcontainer.webapp.WebApp logServletError SRVE0293E: [Servlet Error]-[PFTConfigRESTService]: com.ibm.ws.webcontainer.webapp.WebAppErrorReport: Request failed.

and

[11/9/21 15:52:54:928 AST] 000000d9 ServletWrappe E com.ibm.ws.webcontainer.servlet.ServletWrapper service SRVE0014E: Uncaught service() exception root cause PFTConfigRESTService: javax.servlet.ServletException: java.lang.NullPointerException

Caused by: java.lang.NullPointerException
        at com.ofs.fsapps.pft.Dao.clsDaoAllocationHist.fnDbView(clsDaoAllocationHist.java:486)
        at com.ofs.fsapps.pft.action.clsActAllocationHist.fnSummaryView(clsActAllocationHist.java:2910)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:90)



The web.xml does have the entry for the pfttransactions.xml.

The issue occurs for all As of Date and all Allocations.

Cause

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In this Document
Symptoms
Cause
Solution


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