SUSAR Column Not Populated With Yes In Argus Compliance Export (Doc ID 2830790.1)

Last updated on SEPTEMBER 23, 2024

Applies to:

Symptoms

SUSAR symbol is seen when navigated to Reports > Compliance > Submitted screen for applicable reports.

For example, the symbol will look like in below screen shot in user interface.

However when the result is exported, SUSAR value "Y" is not populated which contradicts with the data seen in user interface.

Steps to repeat:

1. Go to Reports > Compliance > Submitted screen
2. Enter search parameter and run case search
3. There are cases with SUSAR status Yes and No
4. Click Export button
5. Open the excel file and observe that SUSAR column is not populated with "Y" for Case ID's with SUSAR symbol in user interface

Cause

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