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Two Charge Packets Are Getting Generated in Interconnect Rating (Doc ID 2831339.1)

Last updated on SEPTEMBER 21, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version 12.0.0.3.0 and later
Information in this document applies to any platform.

Symptoms

When trying to rate a single interconnect Event Data Record (EDR) file, it is incorrectly resulting in two charge packets causing end users to be charged twice.

It is expected that only a single charge packet be generated per EDR.

Cause

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In this Document
Symptoms
Cause
Solution
References


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