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Error: "oracle.ons.NoServersAvailable: Subscription time out" Is Observed While Performing LDAP Configuration (Doc ID 2846890.1)

Last updated on JULY 26, 2023

Applies to:

Oracle Agile PLM Framework - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior

When executing checkLDAPconfig.sh and migrateUsersToDB.sh as part of LDAP configuration, below error is observed.

Error

SEVERE: attempt to configure ONS in FanManager failed with oracle.ons.NoServersAvailable: Subscription time out
java.lang.IllegalArgumentException: ONS configuration failed
at oracle.simplefan.impl.FanManager.configure(FanManager.java:108)
at oracle.jdbc.driver.HAManager.configure(HAManager.java:146)
at oracle.jdbc.driver.HAManager.<init>(HAManager.java:122)
at oracle.jdbc.driver.HAManager.getInstance(HAManager.java:126)
at oracle.jdbc.driver.HAManager.enableHAIfNecessary(HAManager.java:725)
at oracle.jdbc.driver.PhysicalConnection.connect(PhysicalConnection.java:727)
at oracle.jdbc.driver.T4CDriverExtension.getConnection(T4CDriverExtension.java:39)
at oracle.jdbc.driver.OracleDriver.connect(OracleDriver.java:691)
at oracle.jdbc.pool.OracleDataSource.getPhysicalConnection(OracleDataSource.java:388)
at oracle.jdbc.pool.OracleDataSource.getConnection(OracleDataSource.java:277)
at oracle.jdbc.pool.OracleDataSource.getConnection(OracleDataSource.java:200)
at oracle.jdbc.pool.OracleConnectionPoolDataSource.getPhysicalConnection(OracleConnectionPoolDataSource.java:140)
at oracle.jdbc.pool.OracleConnectionPoolDataSource.getPooledConnection(OracleConnectionPoolDataSource.java:86)
at oracle.jdbc.pool.OracleImplicitConnectionCache.makeCacheConnection(OracleImplicitConnectionCache.java:1600)
at oracle.jdbc.pool.OracleImplicitConnectionCache.makeOneConnection(OracleImplicitConnectionCache.java:510)
at oracle.jdbc.pool.OracleImplicitConnectionCache.defaultUserPrePopulateCache(OracleImplicitConnectionCache.java:236)
at oracle.jdbc.pool.OracleImplicitConnectionCache.<init>(OracleImplicitConnectionCache.java:205)
at oracle.jdbc.pool.OracleConnectionCacheManager.createCache(OracleConnectionCacheManager.java:286)
at com.agile.util.sql.OracleConnectionImpl.initialize(OracleConnectionImpl.java:286)
at com.agile.util.sql.OracleConnectionImpl.init(OracleConnectionImpl.java:227)
at com.agile.util.sql.LocalConnectionFactory.getConnectionCache(LocalConnectionFactory.java:112)
at com.agile.util.sql.LocalConnectionFactory.getJDBCConnection(LocalConnectionFactory.java:74)
at com.agile.util.sql.ConnectionFactory.getConnection(ConnectionFactory.java:37)
at com.agile.admin.ldap.DirDAO.getConnection(DirDAO.java:78)
at com.agile.admin.ldap.DirDAO.resetAgileUsers(DirDAO.java:689)
at com.agile.upgrade.ldap.Migration.main(Migration.java:851)
Caused by: oracle.ons.NoServersAvailable: Subscription time out
at oracle.ons.NotificationNetwork.waitUntilOnline(NotificationNetwork.java:96)
at oracle.ons.ONS.init(ONS.java:96)
at oracle.ons.ONS.<init>(ONS.java:154)
at oracle.simplefan.impl.FanManager$1.run(FanManager.java:102)
at oracle.simplefan.impl.FanManager$1.run(FanManager.java:100)
at java.security.AccessController.doPrivileged(Native Method)
at oracle.simplefan.impl.FanManager.configure(FanManager.java:100)
... 25 more
Exception in thread "main" java.lang.RuntimeException: java.lang.IllegalArgumentException: ONS configuration failed
at com.agile.util.sql.LocalConnectionFactory.getConnectionCache(LocalConnectionFactory.java:115)
at com.agile.util.sql.LocalConnectionFactory.getJDBCConnection(LocalConnectionFactory.java:74)
at com.agile.util.sql.ConnectionFactory.getConnection(ConnectionFactory.java:37)
at com.agile.admin.ldap.DirDAO.getConnection(DirDAO.java:78)
at com.agile.admin.ldap.DirDAO.resetAgileUsers(DirDAO.java:689)
at com.agile.upgrade.ldap.Migration.main(Migration.java:851)

 

Expected Behavior

checkLDAPconfig.sh and migrateUsersToDB.sh should be executed without any issue.

Steps

The issue can be reproduced at will with the following steps:

  1. Agile provides OOTB scripts to enable configuration of additional servers manually 
  2. These scripts are located in the agile_home\agileDomain\bin directory
  3. Execute checkLDAPConfig.sh/checkLDAPConfig.cmd 
  4. Error: "java.lang.IllegalArgumentException: ONS configuration failed" is observed
  5. Execute migrateUsersToDB.sh/migrateUsersToDB.cmd 
  6. Error: "java.lang.IllegalArgumentException: ONS configuration failed" is observed

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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