Not Able To Generate Reports
(Doc ID 2847288.1)
Last updated on FEBRUARY 10, 2022
Applies to:
Oracle Insurance Insbridge Rating and Underwriting - Version 5.6.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 5.6.0.0.0 version, RateManager
ACTUAL BEHAVIOR
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Not able to generate reports
In our new environment, I am not able to generate reports, versioning reports.
I receive the following message "Check if Insbridge Message Service is ON and OBI Publisher credentials in IBFA are correct."
OBI Publisher credentials are entered and correct in IBFA. I have typed it again.
I am able to access the OBI Publisher directly using the same credentials.
EXPECTED BEHAVIOR
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Should be able to run reports
STEPS
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The issue can be reproduced at will with the following steps:
Run report in Ratemanager
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot run reports.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |