AutoVue Server Fails To Start With Error "FATAL JVueServer0: Error while starting up the server console." (Doc ID 2848170.1)

Last updated on MARCH 01, 2024

Applies to:

Symptoms

When attempting to start the AutoVue for Agile server from the console, the console shuts down immediately showing the following message:

[plmadmin@xxx-xx-agifs bin]$ ./jvueserver

Verifying if socket ports are in use ... done
Using 4 processes
Stopping console...
./jvueserver: line 88: kill: (47684) - No such process

Steps

From the console run

./jvueserver

Error

The log4j-roll.log located under [Agile home]\AVS\bin\Logs shows the following error:

2021-12-29 19:24:48,981 FATAL JVueServer0: Error while starting up the server console.
java.lang.InternalError: Can't connect to X11 window server using 'xxx.xxx.com:0' as the value of the DISPLAY variable.
at sun.awt.X11GraphicsEnvironment.initDisplay(Native Method)
at sun.awt.X11GraphicsEnvironment.access$200(Unknown Source)
at sun.awt.X11GraphicsEnvironment$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at sun.awt.X11GraphicsEnvironment.(Unknown Source)
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forName(Unknown Source)
at java.awt.GraphicsEnvironment.createGE(Unknown Source)
at java.awt.GraphicsEnvironment.getLocalGraphicsEnvironment(Unknown Source)
at java.awt.Window.initGC(Unknown Source)
at java.awt.Window.init(Unknown Source)
at java.awt.Window.(Unknown Source)
at java.awt.Frame.(Unknown Source)
at java.awt.Frame.(Unknown Source)
at javax.swing.JFrame.(Unknown Source)
at com.cimmetry.jvueserver.console.JVueServerFrame.(Unknown Source)
at com.cimmetry.jvueserver.JVueServerConsole.displayConsole(Unknown Source)
at com.cimmetry.jvueserver.JVueServerConsole.start(Unknown Source)
at com.cimmetry.jvueserver.JVueServer.main(Unknown Source)

Cause

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