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P6 Professional Error When Exporting to Spreadsheet - (XLSX) " Export failed. Can not load Primavera.PM.Bridge.X64.dll" (Doc ID 2848766.1)

Last updated on MARCH 22, 2022

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 17.12.20.3 to 17.12.20.3 [Release 17.12]
Information in this document applies to any platform.

Symptoms

When attempting to export any project to Spreadsheet - (XLSX), using P6 Professional (64-bit) the following error is received:

ERROR

Export failed.
Can not load Primavera.PM.Bridge.X64.dll
Please contact our administrator to correct the problem.

STEPS

The issue can be reproduced at will with the following steps:
1. Login to P6 Professional for EPPM 17.12.20.3 (Build #42851)
2. Open any project.
3. Choose File --> Export.
4. Choose Spreadsheet - (XLSX).
5. Select any / all types of data to export.
6. Use any XLSX Template.
7. Observe the export fails with the reported error.

Cause

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In this Document
Symptoms
Cause
Solution
References


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