Sending Or Deleting Attachments To Active FA On The Mobile Locks The Mobile Application.
(Doc ID 2850749.1)
Last updated on FEBRUARY 23, 2022
Applies to:
Oracle Utilities Mobile Workforce Management - Version 2.3.0.1.0 to 2.3.0.3.0 [Release 2.3]Information in this document applies to any platform.
Symptoms
On : 2.3.0.1.0 version, Mobile Communications Platform
Sending or deleting attachments to active FA on the mobile locks the mobile application.
sent an activity to the crew
the crew went on site
sent a jpg to the mobile
shutdown the app
restarted the app
app locked up as soon as the crew logged in
restarted the Toughbook app locked up as soon as the crew logged in
To fix it I had to reset the URL
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |