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CS 8.0.8.2.3 - UX And Usability Issues (Doc ID 2850788.1)

Last updated on MARCH 05, 2022

Applies to:

Oracle Financial Services Customer Screening - Version 8.0.8 and later
Information in this document applies to any platform.

Goal

Requirements with CS and TF:
1. Event Comments pop-up will not allow copying Alert Details.
  Customer wants to copy and paste Alert details into comments.

2. Analysts cannot complete current Alert without getting a new alert assigned.
  Currently customer needs to click on save and next. But they want to save and close so that new alert will not be assigned immediately.

3. Queues configuration scroll usability
  Customer wants this field box size to be increased so that they can view scrolling.

4. Alert List filter does not allow retrieving alerts assigned to a specific user
  Currently three options are available in dropdown - All, Assigned to Me, Unassigned. Customer wants new option for specific user.
 

Solution

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In this Document
Goal
Solution
References


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