My Oracle Support Banner

General Error While Importing ICSR Report. The Value of Case Level Seriousness (Element Tag [A.1.5.1]) and the Event Level Seriousness Criteria ( Element Tags [A.1.5.2]) Shall be in Sync. (Doc ID 2850946.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Interchange - Version 8.1.1 and later
Information in this document applies to any platform.

Symptoms

Unable to accept an E2B imported case due to the below error.


General error while creating ICSR report. The value of case-level seriousness (element tag [A.1.5.1]) and the event-level seriousness criteria ( element tags [A.1.5.2]) shall be in sync.


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.