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Not able to Log into Billing Care after Added Customized Code (Doc ID 2851451.1)

Last updated on MAY 03, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version 12.0.0.3.0 and later
Information in this document applies to any platform.

Symptoms

The user added some customized code to add PaymentChannel dropdown list in makePayment page along with paymentMethod and amount in Billing Care Software Development Kit (SDK) and deployed war file in Billing Care domain, after that the user is not able to log into Billing Care. 

ERROR
-----------------------

From bc_domain.log

Cause

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In this Document
Symptoms
Cause
Solution
References


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