Supervisor Not Able To Assign The Alert To Another User In Transaction Filtering (Doc ID 2854583.1)

Last updated on JUNE 27, 2023

Applies to:

Goal

Senior Supervisor not able to assign the alert to another user in Transaction filtering

Steps to reproduce:
Step1: Login to TF application with Senior Supervisor role.
Step2: Select the alert and Click on Bulk update
Step3: Click on bulk update re-assign it to other user.

Expected result: Senior Supervisor should be able to assign the alerts to other users with Bulk update option

Actual result: Senior Supervisor was facing the issue while assigning the alerts to other users with Bulk update option

Issue Encountered: At the time of bulk update Senior Supervisor was getting the pop-up "Alert XXXXX is currently locked by different user"

Solution

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