My Oracle Support Banner

New Account Created With Old Device Not Updated In ECE PUI Cache (Doc ID 2854634.1)

Last updated on MARCH 14, 2022

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 12.0.0.3.0 and later
Information in this document applies to any platform.

Symptoms

On Elastic Charging Engine (ECE) 12.0.0.3.0 version, the new accounts created with on old DeviceID (MSISDN) are not updated in ECE PublicUserIdentity (PUI) cache.

Customer is creating one account 'X' with MSISDN say 'A'. And then they terminated that account 'X' and update the service alias for this account by attaching some random string in the end of existing device say 'A-trm-2012012903'.

On same day, they are creating one new account say 'Y' and attached the same device('A'). It can be seen in PublicUserIdentity of ECE Cache, device 'A' is still associated with old account POID, and no entry has come with new account in PUI cache. Although while checking in Customer cache, it is showing the proper mapping.




Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.