Refund From Payment Tool Considers All Bill Units Although A Bill Object Is Passed
(Doc ID 2855633.1)
Last updated on MARCH 18, 2022
Applies to:
Oracle Communications Billing and Revenue Management - Version 12.0.0.3.0 and laterInformation in this document applies to any platform.
Symptoms
On : 12.0.0.3.0 version, Billing Care
ACTUAL BEHAVIOR
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Customer's current implementation have two active billinfos for each account. Batch refund is placed from payment tool for specific bill unit.
However the opcode search considers all the available bill units even if a specific bill object is passed.
EXPECTED BEHAVIOR
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If a bill object is passed payment tool should create refund only on this specif bill unit (associated with the bill object passed in the input)
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |