Case Summary Page Cannot Open After Upgrade To Argus Safety 8.2.3.1
(Doc ID 2856361.1)
Last updated on JULY 13, 2023
Applies to:
Oracle Life Sciences Argus Safety - Version 8.2.3 and laterInformation in this document applies to any platform.
Symptoms
After upgrading from 8.2.3 to 8.2.3.1, when accessing the Case Summary from either (Case Open or Action Items pages), the following error is being returned.
-- Error
Case Summary
Error #: -1
Error Desc: No Case Summary found
The error occurs for all cases.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |