Log In To RDC Hangs Downloading Files (Doc ID 286246.1)

Last updated on OCTOBER 11, 2010

Applies to:

Oracle Clinical Remote Data Capture Option - Version: 4.5 and later   [Release: 4.5 and later ]
Oracle Clinical - Version: 4.5 and later    [Release: 4.5 and later]
Information in this document applies to any platform.
.
***Checked for relevance on 12-Sep-2008***

***Checked for relevance on 11-OCT-2010***

Symptoms

  • Unable to open the RDC login screen when using a HTTPS connection, it hangs.

  • The login screen hangs while downloading file f60all_jinit.jar. This can be detected by enabling the jinitiator console in the client pc.

The following error is displayed in the jinitiator console:


Opening https://hostname/opa45/opalogo02.gif no proxy
Storing https://hostname/forms60java/f60all_jinit.jar in JAR cache.
Opening https://hostname/forms60java/f60all_jinit.jar no proxy
Descriptor not a socket

java.io.EOFException: Unexpected end of ZLIB input stream
at java.util.zip.InflaterInputStream.fill(Compiled Code)
at java.util.zip.InflaterInputStream.read(Compiled Code)
at java.util.zip.ZipInputStream.read(Compiled Code)
at sun.tools.jar.JarVerifierStream.read(Compiled Code)
at java.io.FilterInputStream.read(Compiled Code)
at java.io.PushbackInputStream.read(Compiled Code)
at java.util.zip.ZipInputStream.read(Compiled Code)
at sun.tools.jar.JarVerifierStream.read(Compiled Code)
at sun.applet.AppletResourceLoader.loadJar(Compiled Code)
at sun.applet.AppletResourceLoader.loadJar(AppletResourceLoader.java:223)
at sun.applet.JinitAppletPanel.loadJarFiles(Compiled Code)
at sun.plugin.AppletViewer.loadJarFiles(Compiled Code)
at sun.applet.JinitAppletPanel.runLoader(JinitAppletPanel.java:580)
at sun.applet.JinitAppletPanel.run(Compiled Code)
at java.lang.Thread.run(Thread.java:466)

  • Sometimes this is the error that is displayed in the jinitiator console:


Opening https://hostname/forms60java/f60all_jinit.jar no proxy

java.lang.NullPointerException: SSL context null in stream read
at oracle.security.ssl.OracleSSLSocketInputStream.read(Compiled Code)
at java.io.FilterInputStream.read(Compiled Code)
at sun.net.www.MeteredStream.read(MeteredStream.java:72)
at java.io.BufferedInputStream.fill(Compiled Code)
at java.io.BufferedInputStream.read(Compiled Code)
at sun.applet.ProgressInputStream.read(ProgressDialog.java:797)
at java.io.FilterInputStream.read(Compiled Code)
at java.io.PushbackInputStream.read(PushbackInputStream.java:132)
at java.util.zip.InflaterInputStream.fill(InflaterInputStream.java:154)
at java.util.zip.InflaterInputStream.read(Compiled Code)
at java.util.zip.ZipInputStream.read(ZipInputStream.java:104)
at sun.tools.jar.JarVerifierStream.read(JarVerifierStream.java:206)
at java.io.FilterInputStream.read(Compiled Code)
at java.io.PushbackInputStream.read(PushbackInputStream.java:132)
at java.util.zip.ZipInputStream.read(ZipInputStream.java:120)
at sun.tools.jar.JarVerifierStream.read(JarVerifierStream.java:206)
at sun.applet.AppletResourceLoader.loadJar(Compiled Code)
at sun.applet.AppletResourceLoader.loadJar(AppletResourceLoader.java:223)
at sun.applet.JinitAppletPanel.loadJarFiles(Compiled Code)
at sun.plugin.AppletViewer.loadJarFiles(Compiled Code)
at sun.applet.JinitAppletPanel.runLoader(JinitAppletPanel.java:580)
at sun.applet.JinitAppletPanel.run(Compiled Code)
at java.lang.Thread.run(Thread.java:466)

Cause

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