User Session Not Terminated After 3 Invalid Password Entries
(Doc ID 2864276.1)
Last updated on JULY 13, 2023
Applies to:
Oracle Life Sciences Argus Safety - Version 8.2.3 and laterInformation in this document applies to any platform.
Symptoms
User session will not terminate after 3 incorrect password entries from the followings:
Utilities > Change password
Case Locking
Case Unlocking
Case Closing
Case Unclosing
Case Unblinding
ICSR Incoming Accept
ICSR Incoming Reject
Steps:
(i.e.) Utilities > Change password
1. (1st try) Set incorrect password
2. Press [OK]
3. The message "Could not validate old password! Please reenter" appears
4. Press [OK]
5. (2nd try) Set incorrect password
6. Press [OK]
7. The message "Could not validate old password! Please reenter" appears
8. Press [OK]
9. (3nd try) Set to set incorrect password
10. Press [OK]
11. The message "Could not validate old password! Please reenter" appears
12. Press [OK]
Note:
Argus is supposed to terminate the session after 3 failed password entries.
After setting incorrect password 3 times in a row, the user session is still active and not terminated.
Press the [Cancel] button and the user is still able to do the operations on UI (for example, open the case and save the case etc).
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Changes |
Cause |
Solution |
References |