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Auto Topup Balances Are Not Updated Correctly (Doc ID 2865439.1)

Last updated on FEBRUARY 20, 2024

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 12.0.0.4.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.0.0.4.0 version, Rating business logic

A business scenario has to grant multiple auto top ups. But, the balances are not updated for few update requests.
With the same discount configuration, the balances are updated differently for different credit limits.
 
How to resolve this?

Cause

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In this Document
Symptoms
Cause
Solution
References


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