Saved Searches With Prompt Do Not Always Work Using Firefox Error: "Unable to save your changes. You have one error" Or "At least one of the fields used in the search criteria is no longer valid. Remove the invalid fields and try again." (Doc ID 2865687.1)

Last updated on SEPTEMBER 25, 2023

Applies to:

Symptoms

Saved Searches with prompt using Firefox browser, does not always work.  Sometimes gives the error "Unable to save your changes. You have one error" or "At least one of the fields used in the search criteria is no longer valid. Remove the invalid fields and try again." No issue when using Chrome.

ERROR
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"Unable to save your changes. You have one error" or "At least one of the fields used in the search criteria is no longer valid. Remove the invalid fields and try again."

STEPS
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The issue can be reproduced at will with the following steps:
1. Use FireFox Browser
2. Login to WebClient
3. Select Saved Search with Prompt
4. Received error: "Unable to save your changes. You have one error"
5. Select Save Search with Prompt again
6. Changes by Effective Date Prompt Popup Window: Effective Date of Pricing Between 01/01/2022 - 02/01/2022 Click Run button
7. Receive error: "At least one of the fields used in the search criteria is no longer valid. Remove the invalid fields and try again."
8. Select Save Search with Prompt again & the search works

Cause

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