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LAM - Additional SD Is Appearing While Accepting The Follow-up In The Central (Doc ID 2866030.1)

Last updated on MAY 03, 2022

Applies to:

Oracle Argus Affiliate - Version 8.2.3 and later
Information in this document applies to any platform.

Goal

User wishes to know what is the expected behavior of attaching a source document in LAM and how will it appear in central?

Detailed description of two scenarios in question:

In Argus 8.2.3, additional source documents appear in the Argus case when a LAM follow up is accepted in Argus Central.

Scenario 1:

1) Create a LAM event
2) Attach a source document
3) Accept the case in Central
4) Source doc appears in the Additional Information tab of the case
5) Add a follow-up to the same event in LAM
6) Attach another source document
7) Accept the follow-up in Central

The Additional Information tab of the case shows 3 attachments instead of 2

Scenario 2:

1) Create a LAM event without a source document
2) Route the case to Central
3) Accept the case in Central
4) Add FU to LAM event with a source document
5) Route the event to Central
6) Accept the FU

Two source documents appear in the Additional Information tab

 

 

Solution

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In this Document
Goal
Solution
References


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