Can not access Alerts are not in Queue Management (Doc ID 2866183.1)

Last updated on JUNE 27, 2023

Applies to:

Goal

Getting 4026 [1] Can not access Alerts are not in same queue error. While accessing Queue Management

Steps to reproduce:
Step1: Login with Senior Supervisor
Step2: Entered into Queue Management
Step3: in Queue Management--> Open any Queue --> View All Alerts --> Closed Alerts
Step4: click on any alerts see "4026 [1] Can not access Alerts are not in same queue"

Expected result: Senior Supervisor should access the queue alerts without any error.
Actual result: Senior Supervisor is having issue while accessing the queue alerts.
Issue Encountered: Getting "4026 [1] Can not access Alerts are not in same queue"

Solution

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