My Oracle Support Banner

Maintain Role Screen - Find/New Client Menu Options Results In Stack Trace Before Roles Is Added (Doc ID 2868263.1)

Last updated on MAY 10, 2022

Applies to:

Oracle Insurance Policy Administration J2EE - Version and later
Information in this document applies to any platform.


On : version, Policy information

When a user is adding New Role using Find/New Client option on Maintain Roles Screen.
If the user clicks any of option from mouse over hamburger menu, the following message appears:

HTTP Status 500 - Internal Server error
Error Message: com.adminserver.utl.exception.AsExceptionUtl: Method call cannot process because the required value "RoleCode" is not populated.

The issue can be reproduced at will with the following steps:
1. Navigate to any Policy.
2. Click New Client.
3. Mouse over on Role menu
4. Click on any of below option:
- Go To Client
- Equal Percent
- Delete Role


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.