Argus Application Connection Breaking and Intermittently Kicking Out Users (VPN Only) - Firewall Message - tcp-rst-from-client
(Doc ID 2869631.1)
Last updated on JULY 13, 2023
Applies to:
Oracle Life Sciences Argus Safety - Version 8.2.2 and laterInformation in this document applies to any platform.
Goal
Argus Application connection breaking and kicking out users
Recently went live with 8.2.2 on the private Amazon Web Services (AWS) cloud.
However, users are getting kicked out or encountering slowness.
This issue only occurs for users using VPN to access the application, non-VPN users remain unaffected.
Firewall message - tcp-rst-from-client
Solution
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In this Document
Goal |
Solution |