Cloud Native Billing Care billingcare-domain-policy-job Failed After isOPSS Set to True (Doc ID 2870611.1)

Last updated on JUNE 27, 2023

Applies to:

Symptoms

On cloud native implementation of Billing and Revenue Management (BRM) 12.0.0.3.3, one was trying to enable isOPSS parameter for Billing Care.

Following changes were made:

oc-cn-helm-chart/override-values.yaml
------------------------------------------------
ocbc:
  ...
  bc:
  ...
  configEnv:
  ...
  isOPSS: true
  ldapSkip: true


oc-cn-helm-chart/domain_billingcare.yaml
----------------------------------------------------
spec:
  ...
  serverPod:
  # an (optional) list of environment variable to be set on the servers
  env:
  - name: JAVA_OPTIONS
  value: {{ if eq .Values.ocbc.bc.configEnv.isOPSS true -}}
  "-Dweblogic.StdoutDebugEnabled=false -Djava.util.logging.config.file=/u01/log-conf/logging.properties -Doracle.jdbc.fanEnabled=false"
  {{- else if eq .Values.ocbc.bc.configEnv.ldapSkip true -}}
  "-Dweblogic.StdoutDebugEnabled=false -Djava.util.logging.config.file=/u01/log-conf/logging.properties -DdisableBillingCareAuthorization=true"
  {{- else -}}
  "-Dweblogic.StdoutDebugEnabled=false -Djava.util.logging.config.file=/u01/log-conf/logging.properties -DdisableBillingCareAuthorization=true -Dweblogic.alternateTypesDirectory=/u01/oracle/oracle_common/modules/oracle.oamprovider,/u01/oracle/oracle_common/modules/oracle.jps "
  {{- end }}
  - name: CONFIG_JVM_ARGS
  value: "-Doracle.jdbc.fanEnabled=false"


oc-cn-op-job-helm-chart/override-values.yaml
----------------------------------------------------------
ocbc:
  bc:
  configEnv:
  ...
  isOPSS: true
  rcuPrefix: BC02
  ldapSkip: true

oc-cn-op-job-helm-chart/templates/configmap_env_billingcare.yaml
-------------------------------------------------------------------------------------
data:
  ...
  JAVA_OPTIONS: "-Doracle.jdbc.fanEnabled=false"
  CONFIG_JVM_ARGS: "-Doracle.jdbc.fanEnabled=false"
  WLST_PROPERTIES: "-Doracle.jdbc.fanEnabled=false"
{{- end }}

After implemented these changes, billingcare-domain-policy-job was getting started again and again.

Cause

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