My Oracle Support Banner

Backwards Jump Error (Doc ID 2872077.1)

Last updated on APRIL 01, 2024

Applies to:

Oracle Insurance Insbridge Rating and Underwriting - Version 5.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 5.5.0.0.0 version, RateManager

Backwards Jump Error


We are seeing backward jump error while rating some policies in RateManager. Please advise the cause of this Insbridge Response error and how to resolve, thanks.

ERROR
-----------------------

com.oracle.ins.ru.sr.bsn.rules.xutl.XException: Wed May 04 12:37:54 CDT 2022: DoCall: Error: RunP2P() - Project 202 Program 1 Version 0 - Value Returned from Versioning: 3.0 : General error processing XML #3. <Backward_Jump project_id='504' ins_nbr='12' ins_grp_id='1700'/> com.oracle.ins.ru.sr.bsn.rules.xutl.XException: Wed May 04 12:37:54 CDT 2022: <Backward_Jump project_id='504' ins_nbr='12' ins_grp_id='1700'/>

Execution Index 4. Section Algorithm. DoCall: Error: RunP2P() - Project 202 Program 1 Version 0 - Value Returned from Versioning: 3.0 : General error processing XML #3. <Backward_Jump project_id='504' ins_nbr='12' ins_grp_id='1700'/> com.oracle.ins.ru.sr.bsn.rules.xutl.XException: Wed May 04 12:37:54 CDT 2022: <Backward_Jump project_id='504' ins_nbr='12' ins_grp_id='1700'/> | com.oracle.ins.ru.sr.bsn.rules.xutl.XException: Wed May 04 12:37:54 CDT 2022: DoCall: Error: RunP2P() - Project 202 Program 1 Version 0 - Value Returned from Versioning: 3.0 : General error processing XML #3. <Backward_Jump project_id='504' ins_nbr='12' ins_grp_id='1700'/> com.oracle.ins.ru.sr.bsn.rules.xutl.XException: Wed May 04 12:37:54 CDT 2022: <Backward_Jump project_id='504' ins_nbr='12' ins_grp_id='1700'/>



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Rate XML in Ratemanager
2. See error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot rate certain policies.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.