FAQ - Work Order Priority
(Doc ID 2873402.1)
Last updated on MARCH 03, 2024
Applies to:
Oracle Communications ASAP - Version 7.3.0.0.0 and laterInformation in this document applies to any platform.
Purpose
FAQ on Work Order Priority
Questions and Answers
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In this Document
| Purpose |
| Questions and Answers |
| Q1: What is the default work order priority in ASAP for the JSRP? |
| Q2: What is the default work order priority in ASAP for the C-SRP ? |
| Q3: How can I change the priority default tag of a work order for ASAP? |
| Q4: Is there any configuration parameter in ASAP by which we can change the default work order priority ? |
| Q5: What are the possible values of the Work Order Priority that can be set for ASAP by the northbound systems ? |
| Q6: If the (order priority) value can be > 5 then please advise why there is a restriction applied in the XSD for max 5? |
| Q7: We want to know whether there is a mechanism by which we can handle order priority even when the ASDL is in the INPROGRESS queue of ASAP? |
| Q8: We would like to understand how orders get into IN_PROGRESS queue and get prioritized, or are they getting into IN_PROGRESS based on the priority? |