FAQ - Work Order Priority
(Doc ID 2873402.1)
Last updated on JUNE 27, 2022
Applies to:Oracle Communications ASAP - Version 126.96.36.199.0 and later
Information in this document applies to any platform.
FAQ on Work Order Priority
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In this Document
|Questions and Answers|
|Q1: What is the default work order priority in ASAP for the JSRP?|
|Q2: What is the default work order priority in ASAP for the C-SRP ?|
|Q3: How can I change the priority default tag of a work order for ASAP?|
|Q4: Is there any configuration parameter in ASAP by which we can change the default work order priority ?|
|Q5: What are the possible values of the Work Order Priority that can be set for ASAP by the northbound systems ?|
|Q6: If the (order priority) value can be > 5 then please advise why there is a restriction applied in the XSD for max 5?|
|Q7: We want to know whether there is a mechanism by which we can handle order priority even when the ASDL is in the INPROGRESS queue of ASAP?|
|Q8: We would like to understand how orders get into IN_PROGRESS queue and get prioritized, or are they getting into IN_PROGRESS based on the priority?|