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FAQ - Work Order Priority (Doc ID 2873402.1)

Last updated on JUNE 27, 2022

Applies to:

Oracle Communications ASAP - Version 7.3.0.0.0 and later
Information in this document applies to any platform.

Purpose

FAQ on Work Order Priority

Questions and Answers

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In this Document
Purpose
Questions and Answers
 Q1: What is the default work order priority in ASAP for the JSRP?
 Q2: What is the default work order priority in ASAP for the C-SRP ?
 Q3: How can I change the priority default tag of a work order for ASAP?
 Q4: Is there any configuration parameter in ASAP by which we can change the default work order priority ?
 Q5: What are the possible values of the Work Order Priority that can be set for ASAP by the northbound systems ?
 Q6: If the (order priority) value can be > 5 then please advise why there is a restriction applied in the XSD for max 5?
 Q7: We want to know whether there is a mechanism by which we can handle order priority even when the ASDL is in the INPROGRESS queue of ASAP?
 Q8: We would like to understand how orders get into IN_PROGRESS queue and get prioritized, or are they getting into IN_PROGRESS based on the priority?

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