Problem With Printing In P6
(Doc ID 2873770.1)
Last updated on APRIL 29, 2024
Applies to:
Primavera P6 Enterprise Project Portfolio Management - Version 18.8 to 18.8.17.0 [Release 18.8]Primavera P6 Enterprise Project Portfolio Management - Version 19.12 to 19.12.15.0 [Release 19.12]
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 20.1 to 20.3 [Release 20.1 to 20.3]
Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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The users use P6 through Citrix and have issues with printing as the printer icon in P6 is grayed out.
EXPECTED BEHAVIOR
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Print from P6 without any issues
STEPS
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The issue can be reproduced at will with the following steps:
- Open P6 Professional via citrix
- Open a project and Print icons are disabled
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |