My Oracle Support Banner

Rerating Is Failing Because of Core Dump in the Custom Code (Doc ID 2873941.1)

Last updated on JUNE 05, 2022

Applies to:

Oracle Communications Billing and Revenue Management - Version 12.0.0.3.0 and later
Information in this document applies to any platform.

Symptoms

In a customer scenario, rerating is failing because of core dump in the custom code and the custom code is failing because during re-rating, for adjustment event the SYS_DESCR field is not getting copied from the original event. In 7.5 version, SYS_DESCR is coming as expected.

Steps to reproduce:

cm.pinlog snippet:

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.