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Slow Performance Opening Condition Code Range Assignment Window to Assign Condition Codes to Equipment (Doc ID 2874096.1)

Last updated on JUNE 02, 2022

Applies to:

Oracle Communications MetaSolv Solution - Version 6.3.1 to 6.3.1 [Release 6.3]
Information in this document applies to any platform.

Symptoms

When attempting to assign condition codes on a piece equipment, the Condition Code Range Assignment window (w_condition_code_range_maint) takes a long time to open (nearly 5 minutes).

 

Recreation Steps

1. Inventory Management.

2. Equipment Inventory.

3. Enter a Network Location and click Search.

4. Right-click on the desired equipment and select "Condition Codes...".

5. Click YES to the "Enter condition codes by range?" message and the application hangs for up to 5 minutes before the Condition Code Range Assignment window opens.



Database Administrator may point out SQL_ID '6xa90mm3jh14t' needing attention from the MetaSolv Solution application vendor. This is the query executed by the application to open the Condition Code Range Assignment window (see below). 

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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