Creating A Project By Copying From A Project Template With An Activity Sheet Included, Gives "An Unexpected Error Has Occurred". (Doc ID 2877150.1)

Last updated on JUNE 17, 2022

Applies to:

Symptoms

ACTUAL BEHAVIOR
-----------------------

Creating a Project by copying from a Project Template with an Activity Sheet included, gives "an unexpected error has occurred, and the system cannot process your request." exception.

EXPECTED BEHAVIOR
-----------------------

The user should be able to successfully create a Project by copying from a Project Template with an Activity Sheet included.

ERROR
-----------------------
Error Code: COMPANY-3ABC5ABC67
An unexpected error has occurred, and the system cannot process your request.
Contact your System Administrator referencing this error code COMPANY-3ABC5ABC67.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Log in to the Unifier environment.
2. Navigate to Company Workspace > Admin Mode
3. Navigate to Company Sponsored Shells > Projects
4. Click Copy > then select XYZ shell template
5. Check box the following options: BP Setup, Activity Sheet, Cash Flow
6. Give the shell any name and number
7. Set the Status to Active
8. Click Apply or Ok and the Error Code is received.
   
    

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.