Creating A Project By Copying From A Project Template With An Activity Sheet Included, Gives "An Unexpected Error Has Occurred".
(Doc ID 2877150.1)
Last updated on JUNE 17, 2022
Applies to:
Primavera Unifier Cloud Service - Version 22.3 to 22.6 [Release 22.3 to 22.6]Primavera Unifier - Version 21.12.3.0 and later
Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Creating a Project by copying from a Project Template with an Activity Sheet included, gives "an unexpected error has occurred, and the system cannot process your request." exception.
EXPECTED BEHAVIOR
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The user should be able to successfully create a Project by copying from a Project Template with an Activity Sheet included.
ERROR
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Error Code: COMPANY-3ABC5ABC67
An unexpected error has occurred, and the system cannot process your request.
Contact your System Administrator referencing this error code COMPANY-3ABC5ABC67.
STEPS
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The issue can be reproduced at will with the following steps:
- Log in to the Unifier environment.
- Navigate to Company Workspace > Admin Mode
- Navigate to Company Sponsored Shells > Projects
- Click Copy > then select XYZ shell template
- Check box the following options: BP Setup, Activity Sheet, Cash Flow
- Give the shell any name and number
- Set the Status to Active
- Click Apply or Ok and the Error Code is received.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |