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Unable To Resolve An Invoice With An Item Which Is Now Deleted From RMS (Doc ID 2880032.1)

Last updated on JUNE 30, 2022

Applies to:

Oracle Retail Invoice Matching - Version 16.0.3 and later
Information in this document applies to any platform.


Unable to resolve an invoice with an item which is now deleted from RMS.

Steps to Recreate

1.Create PO "PO1' for 3 items ('ITEM1','ITEM2','ITEM3') , ship
and receive it.

2.Create an invoice "INVC1" for above 3 items and add another item which is
not part of PO "ITEM4"

3.Delete the Item "ITEM4" in RMS .

4.No receipts exists with that item hence, not able to match it against the
respective order shipment receipt.

5.Tried to substitute a different item in place of deleted item in Invoice.
But the respective item_parent is not showing up in UI (Summary Match).

However, the item still exists in UNMTCH status in IM_INVOICE_DETAIL


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