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Convergence Replaces The Objectclasses It Needs Instead Of Adding The Missing Attributes (Doc ID 2881376.1)

Last updated on NOVEMBER 15, 2022

Applies to:

Oracle Communications Convergence - Version 3.0.2 and later
Information in this document applies to any platform.

Symptoms

Convergence replaces the objectclasses it needs instead of adding the missing attributes.

When a user logs into webmail for the first time, it needs to initialize preferences and this involves adding ObjectClass: sunUCPreferences and all of the associated attributes.

Convergence/Webmail actually does a search to find the attributes the user has.
 
For Example:


What is happening is that it is doing a "Replace" and not an "Add" on these attributes which does not seem correct. During the "Replace", if any other objectClass attribute is added to the User by another application, they would get replaced and the addition of any new objectClass would be lost. This can cause other issues.

Convergence should be doing an ADD to add the missing attributes and not a REPLACE.

Changes

 

Cause

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