ASR 63 | Error 500--Internal Server Error On The Calendar Fields
(Doc ID 2882089.1)
Last updated on OCTOBER 18, 2023
Applies to:
Oracle Communications MetaSolv Solution - Version 6.3.1 and laterInformation in this document applies to any platform.
Symptoms
MSS 6.3.1 version, ASR
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When clicking on any calendar fields, the application responds with 500 - Internal Server error when the language is set to anything other than English.
Additional Info :
This issue was reported on MSS version : 6.3.1b267b11 & ASR Version: 63BuildNumber: b47
STEPS
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1- Go to Service request search
2- Search By ASR
3- Add New
4- Access Service Request then OK
5- DDD click view calendar
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |