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ASR 63 | Error 500--Internal Server Error On The Calendar Fields (Doc ID 2882089.1)

Last updated on OCTOBER 18, 2023

Applies to:

Oracle Communications MetaSolv Solution - Version 6.3.1 and later
Information in this document applies to any platform.

Symptoms

MSS 6.3.1 version, ASR
===============

When clicking on any calendar fields, the application responds with 500 - Internal Server error when the language is set to anything other than English.

Additional Info :

This issue was reported on MSS version : 6.3.1b267b11 &  ASR Version: 63BuildNumber: b47


STEPS
=====

1- Go to Service request search
2- Search By ASR
3- Add New
4- Access Service Request then OK
5- DDD click view calendar




Cause

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In this Document
Symptoms
Cause
Solution
References


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