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How Did Duplicate Case Get Created From Import (Doc ID 2882109.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 8.2.3 and later
Oracle Life Sciences Argus Safety Cloud Service - Version 8.2 and later
Information in this document applies to any platform.

Goal

Received 504 Timeout error during acceptance of E2B Import.

After successful import a duplicate case is created.

The first case (Imported as Follow-Up) seems to be a partial case and the second case (Imported as Initial) seems to be the complete case

Solution

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In this Document
Goal
Solution

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