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"Age" Filter In Case Search Is Anomalous (Doc ID 2885241.1)

Last updated on JULY 31, 2022

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.

Goal

"Age" filter in Case Search is anomalous
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It appears that “Age” in search panel is not working properly. When searched through “<= 17” the system is showing 87,883 results including cases of 2012 till 2022. However, the system is showing no result when searched through “>= 17” and “=”.

We noticed that Age column in kdd_cases table is populated with 0.
 

Solution

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In this Document
Goal
Solution


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