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Got Oracle Error While Executing ECM Job(FCCMINFO_1655315708841) At Task53- ECM 8.1.2 (Doc ID 2885850.1)

Last updated on JULY 31, 2022

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.

Symptoms

On : ECM 8.1.2 version, Web UI

ACTUAL BEHAVIOR
---------------
Got oracle error while executing ECM Job(FCCMINFO_1655315708841) at Task53- ECM 8.1.2

Description:
Got oracle error while executing ECM Job(FCCMINFO_1655315708841) at Task53 & this task is not completing.
java.sql.SQLException: ORA-20003: ORA-06512: at "OFSAAATM.PKG_CORRELATION", line 1493java.sql.SQLException: ORA-20003: ORA-06512: at "OFSAAATM.PKG_CORRELATION", line 1493 --> ORA-12805: parallel query server died unexpectedlyORA-06512: at "OFSAAATM.PKG_CORRELATION", line 1572ORA-06512: at line 1
at oracle.jdbc.driver.T4CTTIoer11.processError(T4CTTIoer11.java:494) at oracle.jdbc.driver.T4CTTIoer11.processError(T4CTTIoer11.java:446) at oracle.jdbc.driver.T4C8Oall.processError(T4C8Oall.java:1052) at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:537) at oracle.jdbc.driver.T4CTTIfun.doRPC(T4CTTIfun.java:255) at oracle.jdbc.driver.T4C8Oall.doOALL(T4C8Oall.java:610) at oracle.jdbc.driver.T4CCallableStatement.doOall8(T4CCallableStatement.java:249)


DBA examined error and suggested that we try restarting the job. After ECM batch was Restarted, the task completed successfully.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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