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Alert Sorting Issue In CS (Doc ID 2887207.1)

Last updated on JUNE 27, 2023

Applies to:

Oracle Financial Services Customer Screening - Version 8.0.8 and later
Information in this document applies to any platform.


Alert sorting issue in CS

Steps to reproduce:
Step1: Login to CS applications
Step2: Click on sort by Alert ID, Priority and observe the sort was not happening properly

Expected result: Alerts should be sorted properly
Actual result: Alerts are not sorting as expected.
Issue Encountered:
1. Sort the alerts by alert id and the records per page are 10 then sorting include only those 10 alerts which are there in the current page, when we increase the records per page to 20, the sorting includes those 20 alerts which are there on the current page
2. Also another problem here is when sorting by priority it does the sorting using an alphabetic criteria and not a logical one (High – Medium – Low). Sort the alerts by priority column in descending order, Low is displaying between Medium and High.


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