My Oracle Support Banner

When User Perform Basic Search By DOB and Sex Field Only, Then Sorted By Last Name, Found Names Were Missing From The List (Doc ID 2887513.1)

Last updated on FEBRUARY 02, 2024

Applies to:

Oracle Healthcare Master Person Index - Version 5.0 and later
Information in this document applies to any platform.

Symptoms

Oracle Healthcare Master Person Index - Version 5.0 and later


ACTUAL BEHAVIOR
---------------
After upgraded OHMPI 4.0.2.2 to OHMPI 5.0 and when user perform basic search by just entering DOB and Sex field only, then sorted by Last name, found names (Last Names, First Names & Second Names) were missing from the list.

Other Change: After upgraded to OHMPI V5, migrated to AWS Cloud


EXPECTED BEHAVIOR
-----------------------
Expect names to be displayed from the list.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Select basic search
2. Enter only DOB and Sex field, click search
3. Click Last name field to sort by last name
4. Names are missing from the output


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.