Fails to Save Change in Agile Web Service Application with Error "{User} does not have sufficient privileges to be the Originator" When Logged in as LDAP User (Doc ID 2893470.1)

Last updated on JANUARY 31, 2023

Applies to:

Symptoms

After upgrading to Agile 9.3.6 RUP 19, user is not able to create part object with the error below reported in the application log.

Error code : 300

Error message : {First Name},{Last Name} ({Username}) does not have sufficient privileges to be the Originator.

Root Cause exception : com.agile.util.exception.CMAppException: {First Name},{Last Name} ({Username})does not have sufficient privileges to be the Originator.

- The issue happened in the Agile Web Service application when logged in with LDAP user and attempting to save object.

- The issue is happening in one instance (pre-production), but not in the other instance with the same set of data.

Steps to reproduce the issue

1. Login to Agile Web Service application as LDAP user.

2. Add a Change.

3. Enter details and hit Save button.

4. Gets error in the application log.

Changes

Upgrading to Agile 9.3.6 RUP 19

Cause

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