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Customer Are Not Getting Segregated Into Groups During Loading Customer Through Loader (Doc ID 2894758.1)

Last updated on FEBRUARY 07, 2024

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 12.0.0.4.0 and later
Information in this document applies to any platform.

Symptoms

In CN instance, during customer load from BRM-DB to ECE cache through customerLoader or customerUpdater, the customers are not getting segregated into groups. This will impact the active-active deployment.

Kindly validate the on-prem preselect_customers.groovy script and align the similar changes in oracle.communication.brm.charging.migration.customer.loader.ECEPreselectCustomer.

Abbreviations:
CN - Cloud Native
BRM - Oracle Communications Billing and Revenue Management
ECE Elastic Charging Engine
DB - Database

Cause

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In this Document
Symptoms
Cause
Solution
References


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