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P6 Professional Project Hangs During XER Import (Doc ID 2895834.1)

Last updated on MARCH 01, 2024

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 19.12 and later
Primavera P6 Professional Project Management - Version 19.12 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When importing a large schedule, in the format of .XER, the application freezes indefinitely.

EXPECTED BEHAVIOR

The import process should complete within a reasonable amount of time.

The issue can be reproduced at will with the following steps:

  1. Launch P6 Professional.
  2. Import the XER.
  3. Observe the application freezes and the XER import does not complete.

Changes

 

Cause

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