My Oracle Support Banner

File Watcher File Specifications Play and Pause buttons are Greyed Out (Doc ID 2897304.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Data Management Workbench - Version 3.2 and later
Information in this document applies to any platform.


On Oracle Life Sciences Data Management Workbench (DMW) 3.2 version,

After doing the study File Watcher setup for all three Life Cycles, in the "Data Model" / "Watch Configuration" > "File Specifications" screen is showing '"Pending".
The buttons for "Pause" or "Play" are greyed out. Therefore the file is not detected or picked up.
However, in the "Administration" / "File Watcher" the File Specifications are shown as "Running".

It would be expected that the File Specifications status to be 'Running' under "Watcher Configuration" > "File Specifications" screen.

The issue can be reproduced with the following steps:
1. Create a Data Model with an input file of type Text.
2. Go to "Watcher Configuration".
3. Create study File Watchers for all three lifecycles.
4. Select a study File Watcher and add a File Specification.
5. Check the File Specifications status.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.