File Watcher File Specifications Play and Pause buttons are Greyed Out (Doc ID 2897304.1)

Last updated on JULY 13, 2023

Applies to:

Symptoms

On Oracle Life Sciences Data Management Workbench (DMW) 3.2 version,

ACTUAL BEHAVIOR
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After doing the study File Watcher setup for all three Life Cycles, in the "Data Model" / "Watch Configuration" > "File Specifications" screen is showing '"Pending".
The buttons for "Pause" or "Play" are greyed out. Therefore the file is not detected or picked up.
However, in the "Administration" / "File Watcher" the File Specifications are shown as "Running".


EXPECTED BEHAVIOR
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It would be expected that the File Specifications status to be 'Running' under "Watcher Configuration" > "File Specifications" screen.

STEPS
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The issue can be reproduced with the following steps:
1. Create a Data Model with an input file of type Text.
2. Go to "Watcher Configuration".
3. Create study File Watchers for all three lifecycles.
4. Select a study File Watcher and add a File Specification.
5. Check the File Specifications status.

Cause

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